Privacy
Statement
Nations Home Funding, Inc. recognizes the importance of
protecting the privacy of business information about you, its customers.
Business information includes all of the business related identifying
information that you provide to Nations Home Funding, Inc. Nations Home
Funding, Inc. is sensitive to your privacy interests and believes that
protecting valuable business and/or financial information is one of
Nations Home Funding, Inc. most significant responsibilities. Nations Home
Funding, Inc has created this privacy statement in order to demonstrate
our firm commitment to privacy. The following discloses our information
gathering and dissemination practices.
Customer Privacy Statement
At Nations
Home Funding, Inc., we put our customers first and take pride in offering
our customers financial services that meet their individual needs. We
appreciate the trust our customers have in Nations Home Funding and place
the highest priority on our customers’ privacy. As a Nations Home
Funding customer, you can count on responsible treatment of any personal
information you share with us.
Privacy Policy Statement
Use, Collection, and Retention of
Customer Information
Your relationship is important to us, and we’re committed to providing
you with the best service possible. To do that, we use, collect, and
retain information about you and your account to keep you informed about
the many financial services, products, and benefits available to you as a
Nations Home Funding customer and to provide you the ability to manage
your finances most effectively.
Maintenance of Accurate Information
Nations Home Funding has
established procedures to ensure our customer’s financial information is
accurate, current, and complete in accordance with reasonable business
standards. We also pledge to respond to requests to correct inaccurate
information in a timely manner.
Limiting Employee Access to
Information
Each Nations
Home Funding employee is required to follow our company’s “code of
conduct,” which states that all customer information is considered
private and privileged and is to be used solely for the purpose of
providing you with the finest service available. Access to personally
identifiable information about you is limited to those employees who have
a specific business reason to know such information. Our employees are
educated and trained on the importance of confidentiality and privacy of
customer information.
Protection of Information by
Established Security procedures
Nations Home
Funding maintains security standards and procedures to help prevent
unauthorized access to confidential customer information. We update and
test our technology to improve the protection of our customer information
and to assure the integrity of our information.
Restrictions on the
Disclosure of Account Information
Nations Home Funding pledges not
to reveal specific information about your accounts or other information
that would personally identify you to those outside the Nations Home
Funding organization for their independent use unless:
1. The information is necessary to help complete a
transaction you request,
2. You request or authorize that the information be
revealed,
3. The disclosure is required or allowed by law, or
4. The information is provided to a reputable credit bureau
or similar information-reporting agency.
Maintaining the
Customer’s Privacy in Business Relationships Outside Our Organization
Nations Home Funding does not release specific information about customer
accounts or other personally identifiable information to unaffiliated
third parties for their independent use. We expect the companies that we
select as our business partners to honor our privacy principles in the
handling of customer information. It is sometimes necessary to provide
personally identifiable information about you to a party outside our
organization. Some examples are when we hire a vendor or service company
to prepare your account statements or to provide support for one or more
of our products or services. When we work with outside businesses or
companies, these vendors agree to safeguard your personal and confidential
information, and these vendors must abide by applicable law. If a vendor
is hired to use your information for marketing purposes, we will disclose
this to you in advance and give you the opportunity to “opt out,” in
which case your information would not be provided to the vendor for
marketing purposes.
The Information That We
Collect
We collect nonpublic personal information about you from the following
sources:
§
Information we
receive from you on applications or other forms;
§
Information about
your transactions with us, our affiliates, or others; and
§
Information from a
consumer-reporting agency.
Nonpublic Personal
Information and Former Customers
We do not disclose nonpublic information about former customers.
Use, Collection and Retention of Customer Information
Nations Home Funding, Inc. collects, retains and uses
information about its customers that is required by law to administer
Nations Home Funding, Inc.’s business and provide high-level services to
our clients. Nations Home Funding, Inc. retains information no longer than
necessary to meet such objectives. All information voluntarily submitted,
becomes the property of Nations Home Funding, Inc., with such submission
acknowledging and consenting to Nations Home Funding, Inc.’s authority
to use customer’s name and/or address for advertising and promotional
purposes without further consideration, unless prohibited by law.
Customers who do not want Nations Home Funding, Inc. to use their business
information for Nations Home Funding, Inc.’s marketing efforts, may opt
out by informing Nations Home Funding, Inc. of such in advance.
Protection of Information via Established Security
Procedures
Nations Home Funding, Inc. maintains rigorous security
standards and procedures regarding unauthorized access to customer
information.
Restrictions on the Disclosure of Account Information
Nations Home Funding, Inc. provides information about
customer accounts or other business related identifiable data to third
parties only when: 1) the information is provided to help complete a
customer initiated transaction; 2) the customer requires it; 3) the
disclosure is required by/or allowed by law; or 4) it is necessary to
process transactions and provide services.
Maintaining Customer Privacy in Business
Relationships with Third Parties
If it is necessary to provide business related
identifiable customer information to a third party, Nations Home Funding,
Inc. shall insist that the third party adhere to similar privacy
principles that provide for keeping such information confidential.
General Information
Our site's registration form requires users to give us
contact information (like their name and email address). We use customer
contact information from the registration form to send the user
information about our company. The customer's contact information is also
used to contact the visitor when necessary. Users may opt-out of receiving
future mailings.
Our online surveys ask visitors for contact information (like their email
address). We use contact data from our surveys to send the user
information about our company. The customer's contact information is also
used to contact the visitor when necessary. Users may opt-out of receiving
future mailings.
We run contests on our site in which we ask visitors for contact
information (like their email address). We use contact data from our
contests to send users information about our company. The customer's
contact information is also used to contact the visitor when necessary.
Users may opt-out of receiving future mailings.
Licensed Areas
Currently Nations Home Funding, Inc. is licensed to
conduct residential mortgage transactions in Virginia, Maryland, North
Carolina, Arizona, and Pennsylvania. If you, the customer,
choose to submit a form requesting information relating to our residential
mortgage services, and we are not licensed in the state in which you wish
to conduct this transaction, in order to serve your request for
assistance, Nations Home Funding, Inc. will pass your information to a
person/company that is licensed in the state you are inquiring about,
provided that this person/company adheres to similar privacy principles
that provide for keeping such information confidential.
Disclosing Our Privacy Commitment to Our Customers
At Nations Home Funding, we value our customer relationships. We want you
to understand how we use the information you provide and our commitment to
ensuring your personal privacy. If you have any question about how Nations
Home Funding protects your confidential information, please contact us— Phone: 703-714-8600,
E-mail: Kevin@NationsHomeFunding.com
or write us at:Nations Home Funding, Inc.,
6832 Old Dominion Drive,
Suite 203,
McLean,
VA 22101
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